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We take our customer care very seriously. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance. Please keep in mind our VIDEO MEDIA section should
help answer most if not all common questions.
We have provided a number of ways for our Customer Care team to help you:
For product information or assistance:
sales@sunlightsheds.com
For technical inquiries or assistance:
tech@sunlightsheds.com
For customer support or assistance:
info@sunlightsheds.com
We will respond to you within 24 hours, during regular business hours. All
email correspondence is completely confidential. Sunlight Sheds customers may also
use our toll free telephone support center to contact a service representative
during regular business hours:
1.888.GROW.BOX (476.9269)
Ext. 1 = Sales
Ext. 2 = Order Status
Ext. 3= Technical Support
9am-5pm EST. M-F (24 hour support via email)
Live Customer Care Center
1-888-GROW-BOX
Monday to Friday 9:00am to 5:00pm (EST)
International Calls
1-716-984-6520
Monday to Friday 9:00am to 5:00pm (EST)
Saturdays, Sundays and federal holidays please leave a message. A customer
representative will contact you within 24 hours of the first business day.
1-716-297-1704
Send your inquiries or mail orders to:
Sunlight Sheds
2045 Niagara Falls Blvd
Suite 13
Niagara Falls, NY 14304
PS: Please be sure to include name, address, what you
ordered, email, phone # for Fedex Freight, when sending
in payment.
(Pickups should phone in 48hrs. before
arrival to be sure your unit is ready)
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